Effective Date: March 25, 2025
Ravive Health & Vitality, LLC
2907 Shelter Island Dr, Suite 219
San Diego, CA 92106
When you interact with our clinic—online or by phone—we may collect the following personal information:
- Name
- Email address
- Phone number
We collect this information through forms on our website, phone calls, and chat tools.
We use your information to communicate with you about your appointments, services you’ve requested, or upcoming opportunities you may be interested in. This includes:
- Transactional messages (e.g., appointment reminders, order confirmations, service updates)
- Promotional and marketing messages (e.g., special offers, new services, clinic news)
You can choose to opt in to promotional messages—and opt out at any time.
When you submit your contact information, you will be asked to provide consent to receive:
- Transactional messages related to services you’ve requested
- Marketing messages such as promotions and updates (only if you opt in)
Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP, or request assistance by replying HELP.
Your personal information stays with us. We do not share, sell, or trade your contact information with third parties. We use secure, third-party software platforms to manage communication and scheduling.
You’re in control. You can opt out of marketing messages at any time by:
- Clicking “unsubscribe” in emails
- Replying STOP to text messages
- Contacting us directly
Ravive Health & Vitality uses a separate, HIPAA-compliant platform called MindBody to collect and manage all medical records, health history forms, and treatment-related consent documents. This information is stored securely and is not connected to or managed through our marketing and communication tools, including the platform we use for marketing and transactional messages or promotional content.If you submit medical information through MindBody, it is protected in accordance with HIPAA standards and used solely for your care and treatment. If you have questions about how your health records are handled, please contact us directly.
If you're a California resident, you have the right to:
- Request access to the personal information we’ve collected about you
- Ask us to delete your personal information
- Request that your personal information not be sold (we don’t sell data)
To exercise these rights, please contact us at [email protected].
We may update this Privacy Policy from time to time. If we make significant changes, we’ll post them on our website and update the effective date.
Have questions? Email us at [email protected].